Retail Orders Payment

We require full payment for all retail orders before shipment. Specifically, we support secure global payment channels for car accessories, wireless car chargers and car mounts:

• Credit/Debit Card (Visa, Mastercard, American Express)
• PayPal for safe international retail transactions
• Amazon Pay (for Amazon store retail orders)
• Alipay & UnionPay (global customers supported)

Bulk Wholesale Orders Payment

We offer flexible payment terms for B2B bulk car accessory orders. Notably, all terms follow safe and standardized international trade practices for global distributors:

• 30% deposit to confirm order & start production
• 70% balance paid before shipment
• Bank Transfer (T/T), PayPal, Western Union, MoneyGram
• Alibaba Trade Assurance (for bulk orders on Alibaba.com)

Transaction Currency

We quote all retail and wholesale car accessory prices in US Dollars (USD), the standard international trade currency.

The buyer covers all bank transfer fees. Furthermore, we must receive full payment before we begin order processing and production.

Payment Validity

You must complete payment within 7 days of order confirmation. Subsequently, we automatically cancel any unpaid bulk or retail orders.

We lock the order price after we receive payment. Therefore, no hidden fees or price increases apply for global buyers.

Retail Orders

We process and ship all retail orders within 1-3 business days after payment confirmation.

Orders placed on weekends or holidays move to the next working day. Accordingly, we process every car accessory retail order as quickly as possible.

Bulk Wholesale Orders

Standard production runs 7-15 business days after deposit confirmation for bulk car accessories.

Peak seasons may extend production by 3-5 business days. Importantly, we notify you of any delays in advance for all wholesale orders.

Express Shipping (Retail & Small Bulk)

• Carriers: DHL, FedEx, UPS, USPS for reliable global delivery
• Delivery Time: 3-7 business days to most destinations worldwide
• Fast door-to-door service for all car accessory orders
• Real-time tracking available for every shipment we send

Air & Sea Freight (Large Bulk)

• Air Freight: 7-14 business days for bulk wholesale shipments
• Sea Freight: 25-45 business days for full container orders
• Lowest cost option for large car accessory bulk orders
• Professional export service handled by Shenzhen Hengyehui

Shipping Fees

We calculate shipping cost based on weight, volume, destination and shipping method for both bulk and retail orders.

We offer free shipping for bulk orders over 1000 pieces. Additionally, you can contact us for exclusive wholesale pricing details.

Customs Duties & Taxes

The buyer bears full responsibility for import duties, taxes and customs clearance fees charged by the destination country.

We provide commercial invoice, packing list and all required customs documents for every bulk shipment we send out.

Shipment Tracking

We send a tracking number to your email immediately after we ship the order.

You can track your bulk or retail order anytime: Track Order Page

Delivery Receipt

Please inspect packages for damage before you sign for delivery. Report any issues within 7 days of receiving your order.

We do not accept liability for delays caused by customs, carriers or force majeure events.

Custom Order Policy

This website does not process custom or OEM bulk car accessory orders directly.

Our factory handles all custom logo, packaging, design and OEM orders exclusively:

https://ohlprofactory.com/

Factory Payment & Shipping

You can find custom order payment terms, production time and shipping rules on our factory website.

Dongguan Hengyehui Electronics Co., Ltd. manufactures all our products.